At 11jljl, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player under the Data Privacy Act of 2012.
A plain-English overview of our key privacy commitments. The full legal text is in the sections below.
11jljl only collects the personal data that is strictly necessary to operate your account, process transactions, and comply with PAGCOR and AML regulations. We do not collect data for its own sake.
Every page and every transaction on 11jljl is protected by SSL encryption. Your GCash wallet details, personal information, and bet history are transmitted and stored securely at all times.
11jljl processes all personal data in accordance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and its implementing rules and regulations issued by the National Privacy Commission.
You have the right to access, correct, delete, and port your personal data. You may also object to or restrict certain types of processing. 11jljl will respond to all data subject requests within the timeframes required by law.
11jljl does not sell, rent, or trade your personal data to third-party marketers. Your information is shared only with service providers who are contractually bound to protect it and use it solely for 11jljl-related purposes.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, 11jljl will notify the National Privacy Commission and affected players within the timeframes mandated by the DPA 2012.
This Privacy Policy ("Policy") describes how 11jljl ("we," "us," or "our") collects, uses, stores, and protects the personal information of players and visitors who access the 11jljl platform at https://11jljl.net ("the Platform"). It applies to all personal data processed in connection with your use of the 11jljl website, mobile experience, customer support channels, and any related services.
11jljl is committed to protecting the privacy and personal data of all Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and beyond. We process personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations as administered by the National Privacy Commission of the Philippines.
By registering an account or continuing to use the 11jljl platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the platform and contact us to close your account.
11jljl collects personal data through several channels, including account registration, identity verification, payment processing, platform usage, and customer support interactions. The categories of personal data we collect include:
11jljl uses the personal data we collect for the following purposes:
To create, verify, and maintain your 11jljl player account, including processing your registration, authenticating your identity, and managing your account settings and preferences.
To verify that you meet the eligibility requirements for using the platform, including the 21+ age requirement and Philippine residency, in compliance with PAGCOR regulations and anti-money laundering obligations under the AMLA.
To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records of all transactions conducted through your account.
To deliver, maintain, and improve the 11jljl gaming experience, including personalising game recommendations, detecting and resolving technical issues, and developing new features based on aggregated usage data.
To fulfil our legal and regulatory obligations, including reporting to PAGCOR, complying with the Anti-Money Laundering Act (AMLA), responding to lawful requests from Philippine government authorities, and maintaining records as required by law.
To monitor gaming activity for signs of problem gambling, enforce responsible gaming limits set by the player, and proactively reach out to players who may be exhibiting at-risk behaviour.
To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may withdraw your marketing consent at any time by updating your account preferences or contacting [email protected].
To detect, investigate, and prevent fraudulent activity, account takeovers, bonus abuse, money laundering, and other prohibited conduct on the 11jljl platform.
Under the Data Privacy Act of 2012, 11jljl processes your personal data on the following legal bases:
11jljl does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Third-party vendors who provide services on our behalf, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support platforms, and game software providers. All service providers are contractually required to process your data only for 11jljl-specified purposes and to maintain appropriate security standards.
PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities where disclosure is required by law, court order, or regulatory directive. 11jljl will only disclose the minimum data necessary to satisfy the legal requirement.
In the event of a merger, acquisition, or sale of all or part of 11jljl's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new data controller prior to the transfer taking effect.
11jljl uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and deliver relevant content. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 11jljl platform. Your consent to non-essential cookies can be withdrawn at any time.
11jljl retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:
When personal data is no longer required for any legitimate purpose, 11jljl will securely delete or anonymise it in accordance with our internal data disposal procedures.
11jljl implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While 11jljl takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 11jljl:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all data subject requests within fifteen (15) working days of receipt, in accordance with NPC guidelines.
The 11jljl platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 11jljl platform, please notify us immediately at [email protected].
11jljl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is always displayed at the top of this page.
Where changes are material — meaning they significantly affect how we process your personal data or your rights as a data subject — we will provide advance notice via email to your registered address or through a prominent notice on the 11jljl platform, at least fourteen (14) days before the changes take effect.
Your continued use of the 11jljl platform after the effective date of any amendment constitutes your acknowledgement of the updated Policy. If you do not agree with the revised Policy, you may request account closure by contacting our support team.
11jljl has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us through the following channel:
Data Protection Officer / Customer Support
Email: [email protected]
Support Hours: 24 hours / 7 days a week
When submitting a data subject request, please include your registered username, the nature of your request, and any relevant details to help us process your query efficiently. We are committed to resolving all privacy-related concerns promptly and transparently.
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at privacy.gov.ph.
Your data is protected, your privacy is respected. Join thousands of Filipino players who trust 11jljl for a safe, secure, and entertaining online casino experience.